Terms & Conditions
PUBLIC OFFER AGREEMENT FOR PROVISION OF SERVICES
This offer is an offer of "BRITON EDUCATION & CONSULTING GROUP LTD", (trademark "BRITON EDUCATION") hereinafter referred to as the "Contractor", represented by Director Zahidova Khanim, acting on the basis of the Company's registration certificate on the one hand, and to any individual or legal entity, hereinafter referred to as the "Customer". The Contractor and the Customer, hereinafter referred to as the "Parties", and individually as the "Party", have agreed as follows:
Terms:
Agreement - this agreement concluded by accepting the offer between the "Contractor" and the "Customer" for the provision of Services.
Acceptance of the offer - full and unconditional acceptance by the Customer of the terms of this offer and all Appendices thereto without any exceptions and/or restrictions. Acceptance will be considered completed from the moment of filling out the client form and payment by the Customer of the corresponding cost of the Contractor's Services via an individually provided link in online format or in writing. The Customer confirms its legal capacity and legal competence, as well as its legal right to enter into contractual relations with the Contractor.
Site(s) – One or more Internet sites, including www.britonedu.com , through which access to and information about the Services is provided.
Services — consulting and educational support regarding 1) choosing the first profession (Mobile Professional Diagnostics), 2) enrollment in a foreign educational institution for training, and completing the necessary registration procedures.
Student(s) — One or more individuals (without age limitation) who are direct recipients of the Services, for which payment is made on behalf of the Customer in favor of the Contractor.
Information materials — any text, graphic, audio, video and mixed materials of an informational nature.
Educational Institution — an educational institution providing training in one of the programs listed on the Training Programs page and/or others, enrollment in which (as well as related services) is the subject of the Agreement on the provision of services for sending the Student(s) to study abroad.
Mobile professional diagnostics is a service of the Contractor to provide professional diagnostics and guidance to the Student, which is delivered via teletechnologies (mobile messengers, online testing platform, online conference service, etc.).
Support is the Contractor's services to provide consulting support for the purpose of admission of the Student(s) to study at the Educational Institution.
Support includes:
1) conducting negotiations with the Educational Institution on the issue of enrolling the Student(s); 2) familiarization with the requirements and conditions of the Educational Institution established by the latter for the admission of the Student(s); 3) if the Student(s) meets the requirements and conditions of the Educational Institution, obtaining documents confirming the enrollment of the Student(s) for training; 4) organizing the departure of the Student(s) for training at the Educational Institution by assisting in obtaining the necessary travel documents (visa, insurance); 5) if necessary, assistance in booking accommodation and purchasing air tickets.
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Subject of the agreement
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The Contractor provides the Customer with Services in the form of a) Mobile professional diagnostics and/or b) Support.
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Each Service is provided according to the relevant time frame and is considered provided at the moment of: a) receipt of the results of the professional diagnostics (in person or via e-mail/mobile messengers) for the Mobile Professional Diagnostics service; b) upon completion of the first day of the actual training of the Student at the Educational Institution - for the Support service..
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Payment for the Services shall be made by the Customer prior to the commencement of their direct provision, in the form of a 100% prepayment. Consulting support to determine the need to purchase the Services and preliminary agreement on the terms of cooperation shall be provided by the Contractor free of charge.
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The provision and receipt of Services is carried out by the Parties: a) through teletechnologies (mobile messengers, online test platform, online conference service, and others) for the Mobile Professional Diagnostics service; b) through personal (in person and remotely) consultations with a representative of the Contractor for the Support service.
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The list of Services does not include any services not listed in the Our Services section.
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Terms of Use of the Services
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To receive a free consultation with a representative of the Contractor, pre-registration for the (online) event / consultation is required by providing the Customer and / or Student data (full name, email, contact phone number) through the data collection forms on the website(s) of the Contractor or in person.
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The Support Service is in turn subdivided into Support 1 and Support 2, for long-term (academic) and short-term programs, respectively.
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Support 1 - these are all long-term language course programs (more than 3 months or 90+ days), preparatory programs for university studies, as well as direct enrollment in higher and postgraduate education programs. Support 2 - other preparatory programs (including vacation programs), lasting less than 3 months of stay abroad.
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The Contractor guarantees the confidentiality of all data provided by the Customer and the Student (see Privacy Policy).
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Rights and Obligations of the Parties
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Obligations of the Customer:
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Pay for the selected Service(s) of the Contractor in a timely manner and in full.
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Provide themselves (and/or the Student(s)) with access to the Services via mobile networks, the Internet and personal presence at their own expense.
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Provide the Contractor with comprehensive assistance and support, assist in preparing documents, and transfer all documentation and information necessary for the provision of Services.
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Follow the Contractor's recommendations regarding the deadlines for: a) completing Mobile Professional Diagnostics tasks; b) preparing the necessary documents requiring the direct participation of the Customer/Student to achieve the subject of this Agreement.
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Fully comply with and fulfill the terms of this Agreement and other agreements governing the use of the Services.
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Obligations of the Contractor:
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Provide the Services to the Customer in a high-quality, timely and complete manner.
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Notify the Customer no later than 24 (twenty-four) hours in advance: a) of the timing of the Mobile Professional Diagnostics; b) of the requirements of the Educational Institution regarding the provision of basic or additional information on the Student.
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Inform the Customer in a timely manner about changes in the terms of provision of Services by publishing such information on the Website and/or by sending it to the Customer's email address or mobile phone number.
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Rights of the Customer:
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To demand from the Contractor the timely and high-quality provision of Services in accordance with the terms of this Agreement.
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To receive timely information from the Contractor (including by means of a request by e-mail) regarding the quality, cost and procedure for providing the Services. Consultations on the procedure for using the Services are carried out by the Contractor exclusively via e-mail and/or via WhatsApp/Telegram messengers or by phone number +44 7494949629
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To receive free and regular educational and other information regarding the Services of the Contractor via social networks, mobile messengers, telephone SMS or e-mail (no more than twice a month for each source of information).
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Rights of the Contractor:
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In case of late payment for the Services, as well as in case of violation by the Customer of the terms of the Agreement and/or agreements governing the use of the Services and Sites (this Agreement, Privacy Policy, etc.) and/or violation of the current UK legislation, as well as in case of violation by the Customer of the rules of business and ethical communication with any of the Contractor's representatives (disrespectful attitude expressed in unfounded claims, insults to a person, etc.), the latter has the right to reduce the list of Services and/or suspend the provision of Services to the Customer by blocking/terminating this Agreement unilaterally.
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The Contractor shall notify the Customer by e-mail or SMS message 7 (seven) business days (or another period) prior to the onset of such restrictions and refusal of further cooperation, indicating the reason for such blocking and, if possible, indicating the conditions under which the provision of Services will be restored.
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After 90 (ninety) calendar days from the moment the Customer's access to the Services is blocked, the Contractor has the right to destroy all the Customer's and Student's Information Materials stored with it and cancel the Customer's application for the performance of the Services.
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The Contractor has the right to engage third parties to fulfill its obligations under this Agreement. In this case, the Contractor remains responsible for the quality of the Services provided, taking into account the limitations of liability provided for in this Agreement.
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Cost of services and payment procedure
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4.1. The cost of the Contractor's Services is: a) 800 GBP for the Mobile Professional Diagnostics service; b) 2,300 GBP for the Mobile Professional Diagnostics service + personal consultation with the project manager; c) 6,200 GBP for the Support 1 service; d) 3,800 GBP for the Support 2 service.
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All online payments between the Customer and the Contractor are made in non-cash form through the FreedomPay payment gateway, unless otherwise provided (namely, payment in cash at the cash desk or depositing funds into the Contractor's bank account).
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The Contractor provides the selected Service only after receiving full payment (clause 1.3).
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The Customer places an order and pays for the Services using the personal link provided to him for online payment (in other cases - an invoice for payment).
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If the Contractor needs to pay for services to third parties (on behalf of the Customer), the Customer agrees to a 100% advance payment of these amounts in favor of the Contractor, including the latter's expenses to cover the tax and bank costs due in such case (services of translation agencies, state fees for certification of documents, transportation costs, etc.).
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The Customer independently and promptly pays the invoices provided by the educational institution in the name of the Student / Customer.
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The amount of payments made in favor of third parties does not include the amount of payment for the Contractor's Services.
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If the Customer refuses to further use the Services (in the absence of bad faith on the part of the Contractor), the cost of the Service previously paid for by him is not refunded.
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The Contractor has the right to unilaterally change the cost of Services. The changed cost of Services comes into effect from the date of publication of this information in this Agreement on the website www.britonedu.com The change in the cost of Services does not apply to Services already paid for by the Customer.
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When making a payment, the Customer is obliged to indicate the personal information of the Student (full name) in the payment document. If the payment purpose made by the Customer and credited to the Contractor's bank account does not contain the required data, the Contractor has the right not to provide the Service until the Customer confirms this payment to a specific Student.
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The Service is considered paid for the Student indicated in the payment purpose, regardless of who made the payment.
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The Customer is solely responsible for the correctness of the payments made by him. In the event of a change in the bank details of the Contractor, the new details can be brought to the attention of the Customer by sending a corresponding notification via e-mail. From the moment the Contractor sends a notification via e-mail about the change of payment details, the Customer shall be solely responsible for payments made using outdated bank details.
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The date of payment for the Service shall be the date of crediting the funds to the Contractor's current account in the PayPal payment service, unless otherwise provided (in the case of payment in cash at the cash desk or to the Contractor's current bank account).
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In the event of non-use of the Services by the Customer due to circumstances beyond the control of the Contractor (including, the Service has ceased to be necessary, the impossibility of using the Services due to personal or other reasons), or in the event of early termination of the Agreement by the Customer (in the absence of bad faith on the part of the Contractor), as well as in the event of blocking the provision of Services on the basis of clause 3.4.1. of the Agreement, the cost of the Service paid by the Customer is not refunded. In such a case, the Contractor may offer an alternative deadline for fulfilling the obligations under the Agreement (postponing the fulfillment to a later date), an alternative Educational Institution (if appropriate), or another alternative solution. If one of the proposed alternatives meets the wishes of the Customer, the cooperation of the Parties continues within the framework of the stated terms of the Agreement; if none of the alternative options meet the wishes of the Customer, the cooperation is considered completed at the initiative of the Customer and without claims to the Contractor. Confirmation of the termination of the contractual relationship may be a message of refusal from the Customer in any form received by the Contractor by e-mail at info@britonedu.com .
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If the Customer is unable to use the Services for technical and/or any other reasons dependent on the Contractor (human or other factor that resulted in the impossibility of fulfilling the subject of the Agreement), and subject to the good faith fulfillment by the Customer of its obligations under the Agreement, the Contractor guarantees a refund of the cost of the Services in proportion to the unused (not provided) part thereof.
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Payments to third parties are non-refundable under any circumstances, unless otherwise provided (third party refund policy).
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Liability of the Parties
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The Parties shall be liable for failure to fulfill or improper fulfillment of their obligations under this Agreement in accordance with the current UK legislation and the terms of this Agreement.
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The Contractor shall not be liable for the actions and consequences of decisions of Embassies, other authorities and third parties that make it impossible for one or both parties to fulfill their obligations under this Agreement, as well as under agreements concluded between the Student (or Customer) and third parties.
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The Parties understand the specifics of processing and transmitting data on the Internet and mobile networks, therefore they agree that the Contractor shall not be liable for the inability to provide any of the Services in a timely manner for reasons beyond its control, including, but not limited to the following: as a result of failures in the operation of software and hardware systems of third parties and / or data transmission channels that do not belong to the Contractor (failures in the operation of mobile messengers, test online platform, etc.).
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The Customer agrees that the Educational Institution is responsible for providing the Student with accommodation in accordance with the invitation and/or invitations sent to the Customer for study in accordance with the program and country/city of study chosen by the Customer.
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The Contractor shall not be liable for the failure of the Educational Institution to provide conditions for the Student's stay, as well as for the occurrence of claims by the Educational Institution due to the failure to comply with the requirements and rules by the Student and/or the Customer. In such a case, the Student and/or the Customer shall bear full responsibility for the consequences of failure to comply with the established procedures on the territory of the Educational Institution and the conditions of stay organized by it for the Student.
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The total liability of the Contractor for any claim in relation to these conditions, including all implied warranties, is limited to the amount paid by the Customer for using the Contractor's Services.
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Dispute Resolution Procedure
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All disagreements between the Parties regarding the execution of this Agreement shall be resolved through negotiations between the Parties. The Parties shall establish a mandatory pre-trial form of dispute resolution by filing a claim in accordance with the current UK legislation.
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The Contractor will only consider those claims regarding the quality of the Services provided that were submitted by the Customer in writing (including emails sent to info@britonedu.com before the end of the Student's first day of school at the Educational Institution (before 23:59 London time). If no claims were received, the Services specified in this Agreement are considered to have been performed efficiently and on time, and their result is considered to have been accepted.
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The period for considering the Customer's claims and making a decision on them shall not exceed 30 (thirty) calendar days from the date of their receipt by the Contractor. In cases where additional study or verification is required, the period may be extended, of which the Contractor undertakes to notify the Customer in writing (including by email).
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In order to resolve disputes, when determining the guilt of the Customer as a result of his illegal actions in the process of using the Services, the Contractor has the right to independently involve competent organizations as experts.
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The Parties have agreed that when considering disputes, the Parties have the right to provide printouts of emails as evidence.
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In the event that it is impossible to resolve disputes through negotiations, disputes will be considered in the London Court of International Arbitration ("LCIA"), UK.
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For all issues not regulated by the Agreement, the Parties will be guided by the current UK legislation.
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Term of the Agreement
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The Agreement shall enter into force upon payment for the Services by the Customer and shall be valid for the entire period during which the Contractor provides the Services and the Customer uses them, but in any case until the Parties have fully fulfilled their obligations under the Agreement (clause 1.2).
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The Agreement shall be terminated in the event of:
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termination of the Agreement by agreement of the Parties;
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refusal by the Customer to receive the Services, of which he must notify the Contractor 5 (five) calendar days before the desired date of termination of the Agreement, by sending a message to the Contractor's e-mail address info@britonedu.com ;
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refusal by the Contractor to provide the Services, by sending a notice of termination of the Agreement to the Customer's e-mail (and/or postal) address no later than 5 (five) days before the desired date of termination of the Agreement with a refund for the Services not rendered.
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Additional terms
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The Customer confirms that at the time of concluding the Agreement, he/she has read and fully agrees to comply with the terms of the Privacy Policy when using the Services.
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The Parties have established that the titles of the chapters (articles) of the Agreement are intended solely for the convenience of using the text of the Agreement and do not have a literal legal interpretation.
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The Party whose contact information has changed (postal, legal address, telephone, bank details, composition of contact persons and other data that may affect the fulfillment of the terms of the Agreement) is obliged to inform the other Party about this within 15 days from the date of such changes.
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Each of the Parties is obliged to ensure the confidentiality of technical, commercial or other information received during the execution of the Agreement, which is valuable due to its unknown to other persons, and to take measures to non-disclosure of such information. In the event of termination of the Agreement, the transfer of the said information to third parties, its publication or disclosure in any other way is possible only with the written permission of the other Party, regardless of the reasons and term of termination of the Agreement.
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The Parties shall be released from liability for partial or complete failure to fulfill obligations under this Agreement if such failure was a consequence of force majeure circumstances that arose after the conclusion of the Agreement as a result of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures (force majeure). The Parties undertake to inform each other within 3 days from the occurrence of these circumstances.
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The Parties recognize this Agreement (Offer) as equivalent to a paper document signed with a handwritten signature and certified with a seal, recognize all legal actions executed by submitting an online application for receiving Services and payment in online format, and agree not to challenge the legality and validity of these actions solely on the basis that they were performed electronically.
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CONTRACTOR
BRITON Educatıon & Consultıng Group Ltd.
Company Number 14296970
5 Brayford Square, London, England, E1 0SG
Director: Zahidova Khanim